Terms of Service

Last updated: January 2024

1. Acceptance of Service

Welcome to DF-IP proxy services. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

DF-IP provides proxy IP services, including but not limited to:

  • Dynamic Residential Proxies
  • Dynamic Datacenter Proxies
  • Dynamic Mobile Proxies
  • Static Residential Proxies (ISP)

We reserve the right to modify, suspend, or terminate services at any time without notice.

3. Account Responsibility

To use our services, you must:

  • Provide accurate and complete registration information
  • Keep your account credentials secure
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

You must be at least 18 years old to use our services.

4. Acceptable Use Policy

You agree not to use our services for:

  • Any illegal activities or violations of local laws
  • Sending spam or unsolicited commercial messages
  • Distributing malware, viruses, or harmful code
  • Attacking, interfering with, or disrupting other networks or systems
  • Infringing on intellectual property or privacy rights
  • Fraud, phishing, or other deceptive activities
  • Accessing or attempting to access unauthorized systems
  • Any activities that may harm DF-IP's reputation

Violations may result in immediate account termination without refund.

5. Payment Terms

Regarding payment, you agree to:

  • Pay fees for your selected service plan
  • Provide valid payment information
  • Pay due amounts on time
  • All fees are calculated in USD

Prices may change; we will notify you in advance.

6. Refund Policy

Regarding refunds:

  • Used traffic is non-refundable
  • Unused prepaid services can be refunded within 7 days
  • Accounts terminated for terms violations are not eligible for refunds
  • Refunds will be returned to the original payment method

7. Service Level Agreement

We are committed to providing high-quality service:

  • Target availability: 99.9%
  • 24/7 technical support
  • Regular system maintenance (advance notice provided)

Force majeure events are not covered by the service level guarantee.

8. Intellectual Property

All intellectual property rights in DF-IP services, website, documentation, and related content belong to DF-IP. You may not copy, modify, distribute, or otherwise use this content without authorization.

9. Disclaimer

Services are provided "as is." We do not guarantee:

  • Services will be uninterrupted or error-free
  • Services will meet all your needs
  • Accuracy of results obtained through services

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless DF-IP and its employees, directors, and agents from any claims, losses, or expenses arising from your use of services or violation of these terms.

11. Terms Modification

We may modify these terms from time to time. Modified terms become effective upon posting on the website. Continued use of services indicates acceptance of modified terms.

12. Termination

We may terminate or suspend your account for:

  • Violation of these Terms of Service
  • Extended inactivity
  • Non-payment of fees
  • Our reasonable judgment that it is necessary

13. Governing Law

These terms are governed by applicable law. Any disputes should be resolved through friendly negotiation. If negotiation fails, submit to a court of competent jurisdiction.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: